Robert Sampson brings thirty years of business experience, serving previously as a “Best Practices" Quality Manager in the Aerospace industry, and more recently as COO, President, and Secretary for several Public and Privately-held Companies in Commercial Development and Finance. Robert specializes in Sales and Strategic Marketing Techniques, with an emphasis on customer acquisition, retention, and satisfaction. As Director of Customer Service for PitBullTax Software since 2010, he is responsible for key strategies to enhance the customer experience and leads a goal-oriented team, focused on meeting and exceeding customer expectations and requirements. Robert and his staff employ the “back to basics" approach to customer service excellence, which is to 'always make it easy and convenient for your customers to do business with you' and to 'go the extra mile, treating everyone with respect, care and sensitivity'. This “recipe for success" is followed by all in the company.
Taylor is a Sales and Customer Service Executive at PitBullTax Software bringing ten years' experience in the field. Specializing in Client Acquisition, Services and Sales Tactics he previously held the position of Bidding and Retention at a privately owned contracting company. With a focus on assuring an enjoyable customer experience and problem resolution he is a valuable member of the PitBullTax team. Showing great pride and loyalty toward the company he firmly believes that integrity is centric in performing his job duties. Outside of his career he enjoys both archery and spending time with his daughter.
William is a Sales Representative at PitBullTax Software. William is from Tampa, Fl and is currently majoring in finance at SPC. William is ambitious, charismatic, and attentive to the needs of others. William is very competitive and strives to be the best at everything he does. When William is not focusing on his career he enjoys reading and exercising.
Iryna started her career in Ukraine, working for a large accounting and auditing firm for nearly 5 years, and then relocated to the US to work in the accounting and tax firm in Florida. She has Master’s degree in Accounting and is currently studying to get her CPA license.
Recently Iryna joined our team bringing over 11 years of bookkeeping experience, working with different types of companies. She also has an extensive skillset with a variety of computer programs and applications. Iryna continues to enjoy attending workshops and seminars in different areas of tax and accounting such as payroll, income tax preparation, auditing, sales tax and tax resolution services. Putting clients’ needs first has always been her philosophy. With a professional and friendly attitude, Iryna makes the bookkeeping process easily understandable for clients.
Living in Florida gives Iryna the opportunity to enjoy her favorite activities, running and swimming. She loves spending time with her family.
Gina is a Customer Service and Sales Representative at PitBullTax Software. Bringing over 12 years of experience in working with people with different background from all over the world. She has sales, supervising, business development, public speaking and simultaneous interpretation experience. Her native language is Spanish. With desire to help and support she will assist you in “getting the job done.” Gina enjoys helping people and animals in need, triathlons and reading.